FOXMING TERMS OF SERVICE
Last Updated: February 8, 2025
1. User Account Management
- Registration Requirements
Users must register with authentic, complete, and valid personal information.
FOXMING reserves the right to reject accounts registered with false information and terminate services. - Account Responsibility
Users are fully responsible for account security and operations. FOXMING assumes no liability for losses caused by password leaks, operational errors, etc.
2. Service Usage Guidelines
- Lawful Use
FOXMING services/products shall not be used for illegal purposes, including but not limited to disseminating unlawful content, intellectual property infringement, or cyber attacks. - Prohibited Actions
The following will result in immediate service termination without refund:- Violation of laws in the server's jurisdiction;
- Unauthorized resale or subleasing of services;
- Resource abuse (e.g., excessive bandwidth consumption, DDoS attacks);
- Threatening or abusive behavior toward FOXMING systems/staff.
3. Refunds & Dispute Resolution
- Refund Policy
- Refund requests must be submitted within 3 days after service approval;
- Original payment method refunds deduct 2.9% transaction fees. Balance refunds are fee-free. - Non-refundable Cases:
- Violation of these Terms;
- Exceeding 10% of allocated data usage;
- Promotional products/temporary accounts;
- Malicious repeat refund requests;
- Non-first-time purchasers requesting post-use refunds.
- Refund Limits
Each user may claim one original payment method refund. Subsequent refunds will be credited to account balance.
4. Service Cycle & Renewal
- Expiration Notice
System will notify users via email or in-platform message 7 days before service expiration. - Termination & Data Deletion
- Services suspend automatically on expiration day if unrenewed;
- Data may be permanently deleted 30 day post-expiration.
5. Disclaimer
- FOXMING is not liable for:
- Service interruptions/data loss due to unpaid fees;
- User operational errors (e.g., accidental deletions);
- Service termination from Terms violation;
- Proxy server IP changes (custom plans excluded).
6. Privacy Policy
- Data Collection
- Registration info: Name, corporate email, company
- Usage data: Connection times, server IPs, traffic logs
- Payment info: Processed by third parties (full card numbers not stored) - Data Usage
- Account verification
- Billing & payments
- System diagnostics
- Legal compliance (taxation, regulations) - Data Sharing
Disclosed only to:- NDA-bound partners (payment processors, cloud providers)
- Judicial authorities
- Mergers/acquisitions
- Data Retention
- Account info: 36 months post-termination
- Financial records: 7 years per tax laws
- Service logs: Anonymized every 90 days - User Rights
- Access/update info via account console
- Request non-essential data deletion (excl. legal requirements)
- Opt-out of non-essential marketing - Security Measures
- TLS 1.3 encryption
- AES-256 database encryption
- Annual ISO 27001 audits - Policy Updates
- Revisions effective after 30-day website posting
- Material changes notified via registered email
7. Amendments & Interpretation
- FOXMING retains final interpretation rights;
- FOXMING may unilaterally modify Terms, effective upon website publication without prior notice.